LEGAL REFERENCE

How 888games app Handles Your Data

Open your account and we hold a short, specific set of records: your verification documents, login history, and the payment references your JazzCash, Easypaisa, SadaPay or Raast transfers...

What We CollectWhy We Hold ItYour RequestsCookie Choices
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888games app How 888games app Handles Your Data

Jurisdiction, Consent And Your Rights

Our privacy policy is written to work across the regions where we operate, and where two rules overlap we follow the stricter one. Where local law permits us to hold your account details, we keep them for the purposes you agreed to: running your lobby access, clearing payments through JazzCash, Easypaisa, SadaPay, NayaPay and Raast, and meeting record-keeping duties in supported regions.

You can withdraw consent for marketing messages at any time from your account settings, and we stop that processing on the next send cycle. Withdrawing consent for core account records is different, because we cannot verify a withdrawal or a login without them. Updates to this policy are versioned and dated, and a notice appears inside your account before a new version

applies.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY DESK

Ask Us About Your Records

You can ask us about anything we hold on your account through three routes: our privacy mailbox, live chat inside the app...

Privacy Mailbox Write to our data team with your account...
In-App Chat Chat opens inside your account between 09:00 and...
Data Request Form For access, correction or deletion, send the form...
HOW WE HANDLE RECORDS

Data Practices You Can Check

You do not have to take our word for how records are handled. Everything below is something you can check from inside your account, from the encryption on...

Encrypted Connections

Every page you load travels over an encrypted connection, including the login screen and the cashier. You can check the...

Login Records

We log each sign-in with a timestamp, a rough location and the device you used. You can see that history...

Retention Windows

Account records stay while your account is open and for the period our payment partners require afterwards. After that we...

Supplier List

A short list of processors handles payments, messaging and hosting for us. Each one works under a written agreement that...

Staff Access Rules

Support agents see a masked version of your details by default. The full record opens only for a named case...

Policy Change Alerts

When we update this page, we bump the version number and show a notice in your account before the change...

How This Policy Matches Our Other Pages

Our policy pages are written to line up with one another, so a rule you read here says the same thing on the cookies page, the account terms...

Cookies And Tracking
The cookie list on this page matches the cookies page exactly. Both name the same categories — essential, performance and preference — and both explain how to clear them from your browser.
Account Terms
Where the terms page sets a duty to verify your identity, this policy states the data side of it. The wording is aligned so you are not reading two different stories.
Payment Handling
The payment pages explain how a JazzCash or Raast transfer clears; this page explains what record that leaves behind and how long we keep it. The retention figure is identical on both.
Lobby Rules
Gameplay rules cover fair use, while this page covers the activity logs that support them. Both point to the same retention window, so nothing conflicts when you compare them side by side.
Complaints Path
If you raise a complaint, it follows one route across all our pages. The team that answers data concerns is the same team listed on the complaints page.
Security Page
The security page covers two-step login and device approvals; this policy covers what those tools record. The two documents describe the same audit trail in plain words.
Language Versions
This policy is published in English for Pakistan, and any translated version follows the English text where the two differ. That rule appears on every policy page we run.
WHAT YOU SEE FIRST

How This Page Is Built

This page is built so you can find one answer in under a minute rather than reading from start to finish. Each part covers a single subject, and...

Jump Bar Up Front A sticky bar lists each part of the policy. Tap...
Short Numbered Parts Each part covers one subject — collection, use, sharing, retention...
Local Rail Chips Where we mention payment records, the rail names appear as...
Request Templates Downloadable templates for access, correction and deletion requests sit near...
Version Stamp Every update carries a number and a date at the...
Phone And Tablet View The page reads the same on a phone as on...

What You Ask Us About Data

Your name, date of birth, contact details and the document you use for verification, plus the payment reference from your JazzCash, Easypaisa, SadaPay, NayaPay or Raast transfer once it clears.

No. We share records only with the processors that run payments, messaging and hosting for us, and only as far as each job needs. Nothing goes to advertisers as an identified list.

Yes, up to a point. Close the account and we delete what we can, though payment references and verification records stay for the period our partners and local rules require.

Switch them off in your account settings, or reply to any message with the stop instruction. Service messages about logins and payments still reach you, because the account cannot run without them.

Support agents see a masked view by default, and a full record opens only for a named case that is logged. We do not hand gameplay history to other customers or outside marketers.

We confirm receipt the same working day and aim to answer within one month, or sooner where your region sets a shorter window. Complex requests that need more time get a written update.